Can a business refuse an unannounced VAT inspector?
HMRC is stepping up compliance visits in the local area, including turning up unannounced at businesses and demanding to see till and cash records. What rights does a business have do if it is targeted in this way?

Legislation
The legislation is very clear, namely that HMRC officers may enter the premises of a business and carry out the following checks:
- to inspect the premises and business assets that are on the premises; and
- to inspect business documents on the premises.
However, a condition of the entry is that the inspection must be “reasonably required for the purpose of checking that person’s tax position” .
The powers do not extend to any part of the premises that is used solely as a dwelling, e.g. the owner’s accommodation might be on the first floor of a restaurant that trades on the ground floor; the inspection powers only apply to the restaurant.
The officers may not just restrict their inspection to VAT issues. Their powers extend to all taxes.
Supply of goods
If officers have reason to believe that any premises are being used for the supply of goods, they have the power to enter and check both the goods held there, and any documents relevant to these goods. But there is again an exclusion for any building or part of a building that is used solely as a dwelling.
The power under this section of the legislation does not apply to a business supplying services, it only relates to supplies of goods.
Seven-day notice period
HMRC will usually contact the business to agree a time when it wishes to inspect the business premises. But what if the business refuses its request? In this situation, it must give at least seven days’ notice of the time and date of its proposed inspection. The inspection must be carried out at a reasonable time, which will usually be during trading hours.
The surprise visit
As may be expected, there are times when officers will want to make an inspection without notice, perhaps because they suspect that tax is being underpaid by a cash business with suppressed sales. Or perhaps they think that stock held in a shop or warehouse is being sold “off record”. They would not want to give advanced notice of their suspicions. After all, doing so would give a genuinely criminal business the chance to hide or destroy evidence that might be vital to recovering public money.
In such cases, officers can only arrive unannounced if the inspection is being carried out by or with the agreement of “an authorised officer of Revenue and Customs”, i.e. either a senior officer in the department or the First-tier Tribunal. Upon arrival, the officer must give the person in charge of the premises a notice giving the right to inspect the premises.
The direction is not a search warrant, so a business does have the right to refuse entry. It can ask the officer to leave at any time during the visit if it wishes. However, the notice given on arrival will state the possible consequences of obstructing the officer carrying out the inspection. It is therefore best to co-operate as much as possible.
Related Articles
-
Income sharing trouble for separated couple
After a couple separated one spouse received income from letting the property she jointly owned with her estranged spouse. HMRC taxed all the income on her. Was it right to do so or should her spouse have been taxed on half the income?
-
How to handle workers aiming to "Slide Away" to an Oasis Concert
The Oasis Live ’25 UK reunion tour starts in Cardiff on 4 July 2025 and concludes in London on 28 September 2025. With ticketless fans keen on obtaining last-minute tickets and ticketed fans eager to get to the gig for when the gates open, this could have an impact on staff productivity and timekeeping. How can you tackle these issues?
-
Is getting your business to pay tax efficient?
You were recently involved in an online discussion about the tax consequences of putting the cost of a celebratory meal for the business owners and staff through the firm’s books. Will doing so save or increase tax overall?